HOSPITALITY SERVICES TRAINING of EMPLOYEES DURING HOSPITAL PROBLEMS FACED
HASTANE OTELCİLİK HİZMETLERİ ÇALIŞANLARININ EĞİTİMLERİ SIRASINDA KARŞILAŞTIKLARI SORUNLAR

Author : Serkan TURGUTOĞULLARI
Number of pages : 61-68

Abstract

In the study, hospital hospitality services to identify the problems they face when performing their training in the business health of healthcare workers in hospitals studying and implementing programs aimed to bring solutions to these problems. The population of the study; city hospital a total of more than 615 health care workers who are trained in hospitality services. Working in the process of hospital health care workers in hospitals studying hospitality services to implement the program, including assessment questionnaire was administered on education in the health business. Applied Survey results were analyzed with SPSS by making 19.0 package program using factor analysis and interpreted by editing tables. The survey of 382 male and 177 female health workers were applied on. The results of this study, the education of male health workers have been found to look more positive. In contrast, women health workers, the men look more favorable working hours according to health work

Keywords

Hospital, Hotel services, Health worker

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