HİZMET PAZARLAMASINDA KALİTE ANLAYIŞI: KONYA’DA UYGULAMALI BİR ARAŞTIRMȦ, 488-499
QUALITY UNDERSTANDING IN SERVICE MARKET: AN APPLIED RESEARCH IN KONYA
http://dx.doi.org/10.16992/ASOS.12143
Nurgül SELEK -- Zührem ERGÜN