HOW ROLE AMBIGUITY IMPACTS ON EMPLOYEES’ TURNOVER INTENTION AND JOB SATISFACTION AND HOW JOB SATISFACTION IMPACTS ON EMPLOYEES’ TURNOVER INTENTIONS: WITH THE MEDIATING EFFECT OF JOB SATISFACTION AND MODERATING EFFECT OF EMPLOYEE ADAPTABILITY

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Year-Number: 2020-110
Yayımlanma Tarihi: 2020-11-22 16:42:22.0
Language : İngilizce
Konu : Management and Organization
Number of pages: 245-258
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Abstract

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Abstract

It has been aimed to investigate how employees’ ‘’role ambiguity ‘’negatively effects their job satisfaction and positively effacts their intention to leave. Additionally it is aimed to inverstigate the negative effect of ‘’job satisfaction ‘’on employees’ ‘’turnover intentions’’. Mediating effect of ‘’job satisfaction’’ between ‘’role ambiguity’’ and ‘’turnover intention ‘’and moderating effect of employee adaptability between ‘’role ambiguity’’ and ‘’job satisfaction’’ have been tested. 281 employees working in different sectors in Turkey have been contributed to the study. Acording to the results it has been found that role ambiguity positively effects employees’ turnover intention.and negatively effects job satisfaction .Job satisfaction has a direct negative effect on employees’ ‘’turnover intention’’. ‘’Job satisfaction’’ mediates the relation between’’ role ambiguity’’ and employees’ ‘’turnover intention’’. Employee adaptability does not have a moderating effect between ‘’role ambiguity’’ and ‘’job satisfaction’’.

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