@article{2020,title={VIOLENCE İN EMERGENCY DEPARTMENTS: HEALTHCARE PERSONNEL PERSPECTIVE},abstractNode={Although each ward within the health services is of vital importance, it might be claimed that emergency departments (EDs) – who treat the seriously ill or injured – are the most vital among them all. It is, after all, the ward where patients with the highest risk of mortality first apply. Perhaps because of the inevitable tension surrounding the treatment of patients under such circumstances, violent incidents in emergency services tend to occur more frequently than in other areas of health services. The goal of this paper, drawn from my master’s thesis, is to explore how health care professionals evaluate violence in emergency departments in Turkey. 17 physicians, 39 nurses, and 13 emergency medical technicians working in the Afyon State Hospital ED formed the research sample. Our findings suggest that 97.1% of the emergency services personnel were exposed to verbal violence and 34.3% were exposed to physical violence including verbal violence. It appears that the people exhibiting acts of violence are mostly the relatives of the patients, and they exhibit violence during work hours and in the examination room. },author={Nihan ŞEN SAVAŞ-Fatma Eti ASLAN Hasan Kerem ALPTEKİN},year={2020},journal={The Journal of Academic Social Science}}