@article{2019,title={INFRASTRUCTURE AND STATISTICAL TOOLS OF SIX SIGMA APPROACH},abstractNode={Businesses need management tools to sustain their assets. Six Sigma method is considered as the most important management tool, especially in recent years. Because this method is the most comprehensive and effective method for sustaining the success achieved. Having a wide application area in the manufacturing sector, Six Sigma method also started its practices at service sector and it became an important part of the management perception for many important company. Six Sigma is a statistical-based and data-driven approach for eliminating defects in a process or product. In this study, the substructure and characteristics of Six Sigma management are explained together with statistical tools and techniques which are the building blocks of Six Sigma philosophy.},author={Ali ERDOĞAN},year={2019},journal={The Journal of Academic Social Science}}