A RESEARCH ON THE PROFESSIONAL BURNOUT CHARACTERISTICS OF TAX INSPECTORS: THE CASE OF KOCAELİ
VERGİ MÜFETTİŞLERİNİN MESLEKİ TÜKENMİŞLİK ÖZELLİKLERİ ÜZERİNE BİR ARAŞTIRMA: KOCAELİ İLİ ÖRNEĞİ

Author : Cengiz GÜNEY -- Bilal BEKTAŞ
Number of pages : 351-374

Abstract

In this study; the aim was to understand professional burnout characteristics in the tax inspectorate profession. In this study, tax inspectors and tax inspector aides working in Tax Audit Board, Kocaeli Small and Medium Scale Taxpayer Group Presidency were investigated. The study used the Maslach Professional Burnout Scale developed according to the 5 Likert scale with a personal information form for learning demographic characteristics. Survey data were obtained by face-to-face survey method and the data were analyzed by SPSS program. The data of the study were analyzed by independent sample t test and ANOVA tests, and the results were interpreted through tables. The number of participants participating in the survey is 46 tax inspector, and 76 is tax inspector assistance. There are a total of 215 professionals, 88 Tax Inspectors and 127 Tax Inspector Assistance in Tax Inspection Board, Kocaeli Small and Medium Sized Taxpayers Group Presidency . The participation rate was calculated as (122/215 = 0.56). The scale reliability Cronbach's Alpha coefficient was calculated to be 0.665. As a result of the research, the professional burnout characteristics of the tax inspectors and tax inspector aides operating in the Tax Auditing Board, Kocaeli Small and Medium Sized Taxpayer Group Presidency was analyzed according to their demographic characteristics and the analysis results were interpreted through the tables.

Keywords

Tax Inspector Profession, Maslach Professional Burnout Scale, Kocaeli

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