@article{2015,title={CUSTOMER EXPECTATIONS ON THERMAL HEALTH TOURISM},abstractNode={The aim of this study was to examine the structure of thermal tourism business in Turkey, in this structure by identifying customer expectations are met or failure to reveal the health expectations. Thermal tourism businesses in guest satisfaction, the only accommodation, food and drink can not be achieved on the impeccable service and recreation, but also with the arrival of the primary goals of health visitors is also expected to meet extent relevant. In this study, cure service by staying in thermal tourism and reveals stay-catering service with the customers' expectations, accommodation and revealing that satisfaction or dissatisfaction took place between the curing unit, make determinations on the suspension of this situation is the main objective of this study. Thermal tourism is also the demand of the year with the idea that the country's tourism will be an important factor in the whole month distributed to achieving this goal. Thermal demands of customers in the tourism busines},author={Orhan TUNCER},year={2015},journal={The Journal of Academic Social Science}}