AN ANALYSIS OF QUALITY COSTS WITHIN THE CONTEXT OF PAF MODEL AND AN APPLICATION IN A MEDICAL PARTS PRODUCTION COMPANY
KALİTE MALİYETLERİNİN PAF MODELİ ÇERÇEVESİNDE İNCELENMEİ VE BİR MEDİKAL PARÇA ÜRETİM İŞLETMESİNDE UYGULAMA

Author : Faruk KAYGUSUZ -- Veyis Naci TANIŞ
Number of pages : 723-740

Abstract

Businesses need to satisfy their customers’ desires and expectations in order to survive and maintain their operations in this day by day increasing intense competitive environment. While satisfying customers’ desires ideally, businesses should control the cost of their operations. In order to obtain the best quality at the most reasonable price, they need pay strict attention to quality costs. The purpose of this work is to determine and examine the quality costs within the context of PAF model in a medical parts production company. Case study method has been chosen as study method at this work because it fits to the application of the study and provides a detailed analysis. The data accumulated within the years 2014 and 2015 are used to determine the quality costs of the business in which the case study is to be carried out.

Keywords

Quality, Quality Costs, The PAF Model.

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